Prepared forBridgewell Estates

Fewer routine calls.
More time for real clients.

Let your AI front desk handle routine questions, viewing requests and repair reports. Your team takes over the conversations that need them.

British voices. Your existing number. Demo only.

Plan my agency’s setup
Bridgewell Estates is a fictional agency, used to show what your agency could look like. Prepared privately for Bridgewell Estates. This demonstration is not connected to any live systems. Appointment slots and data are illustrative, and no real bookings are made.
One number. The right conversation.

Answers in your agency’s name.

Sales & Lettings
18:12
B
Bridgewell Estates
AI receptionist
Today
Thank you for calling Bridgewell Estates.

Is this about a sale, a letting or a repair?
Uses your microphone. No real bookings.

Try buying, renting or a repair. Speak naturally.

Message it on WhatsAppReady to send · replies in seconds
Calls answeredViewing requests capturedA clear handover

Hear it in action

Hear the difference.

A 29-second example of a lettings enquiry, from hello to a clear next step.

Lettings enquiry • 29s0:00 / 0:29
  1. Enquiry received
  2. Lead qualified
  3. Next step captured

This is an illustrative example and is AI-generated. No real appointment is booked.

Read the transcript
  1. AI reception

    Good evening, thanks for calling. How can I help?

  2. Caller

    Oh, hi. Yeah, I'm calling about the two-bed flat on Mill Lane? To rent.

  3. AI reception

    Of course. When are you hoping to move, and who'd be living there?

  4. Caller

    Start of next month, ideally. Just me and my partner. No pets.

  5. AI reception

    Lovely. I can book you in to view on Thursday at half five, or Saturday at ten?

  6. Caller

    Saturday at ten's perfect.

  7. AI reception

    Great, you're booked in. I'll text the confirmation to the number you're calling from. See you on Saturday!

Illustration: the AI receptionist on the lettings call, with the enquiry summary filling in as the call plays
WhatsApp — live, not later

One welcome.
On the channels they use.

Calls and messages can reach the same front desk, with the context ready for your team.

Opens a message to MotionFlow, not the agency.
More than a missed call.Four ways WhatsApp supports your teamExplore

Keep the conversation moving, wherever your customers reach you.

Continue a missed call.

Give callers an easy way to leave their details and carry on the conversation.

Keep viewings on track.

Confirmations and reminders stay in the conversation they already have open.

See the repair.

Tenants can share photos and details before your team follows up.

Keep the context together.

Messages and property details form one clear handover for your team.

Phone and WhatsApp. One clear handover.

A beautifully lit London estate agency at night, with an empty interior and property displays

Your agency.
Always within reach.

Keep a welcoming front desk, even when your team has their hands full. The enquiry moves forward, ready for the right person to follow up.

  • After hours.

    Capture enquiries while the branch is closed.

  • Out on viewings.

    Keep the conversation moving while you’re with clients.

  • Already on a call.

    Give the next caller a useful next step.

See how the enquiry flows
One number, three specialists

Three specialists. One familiar number.

Sales, lettings or a repair. The conversation reaches the right assistant, with your agency’s welcome and your rules.

Your number the one they already know Sales viewings · valuations · offers Lettings applicants · landlords · viewings Maintenance triage · emergencies · repairs
ListensUnderstandsHands over
A London property with a FOR SALE board, SOLD plaque, house keys and a floor plan

Sales.

Turn interest into a next step.

Buyers can request a viewing; vendors can ask for a valuation. Their plans and contact details reach your negotiator, ready for a useful follow-up.

  1. Understands their property plans
  2. Captures viewing or valuation details
  3. Gives your team a clear follow-up
A rental flat with a TO LET board, tenancy folder, apartment plan and keys

Lettings.

Find the right fit, from the first call.

Capture an applicant’s budget, preferred area and move-in date before a viewing. Landlord enquiries reach your team with the details they need.

  1. Checks budget and move-in date
  2. Helps arrange a viewing
  3. Hands over a qualified enquiry
A maintenance engineer repairing a leaking pipe beneath a kitchen sink

Maintenance.

Get the detail before the callback.

Record the property, the problem and what has happened so far. Urgency follows your instructions, with a clear repair report for your team.

  1. Records the property and problem
  2. Flags urgency using your rules
  3. Sends your team a clear repair report

One number. The right conversation.

Choose an enquiry. Then try the assistant yourself.

A customer calls

“I’d like a valuation for my house.”

A phone ready for a valuation conversation in a premium London agency
Hear it handle your enquiry

Sales specialist

Ask about a valuation or a viewing. Hear how it captures the enquiry.

Live voice · microphone required

Valuation enquiry ready for your team.

Plan my agency’s setup

Illustrative routing preview. No real bookings.

From first ring
to a clear handover.

Keep your number. Give each enquiry a useful next step, with the detail ready for your team.

  1. Your number.

    The number your customers already know.

  2. Right assistant.

    Sales, lettings or maintenance.

  3. Useful detail.

    Names, needs and the agreed next step.

  4. Your team.

    A clear record, ready to follow up.

Ask for a person. A named message.Urgent concern. Your escalation rules.Your number stays yours. Switch divert on or off.
See a sample handover
Easy to get started

We set it up.
You stay in control.

We do the work. You make sure it feels like your agency.

  1. Tell us how you work.

    Your hours, your team and the calls you want help with.

  2. We build your front desk.

    Your greeting, approved answers and a clear handover.

  3. You test. Then switch on.

    Make test calls and approve it before customers hear it.

From conversation to action

Start with
the context.

Enquiries, priorities and agreed next steps in one place, ready for your team.

  1. Enquiry
    captured
  2. Details
    organised
  3. Right team
    notified

SalesLettingsMaintenance

See the full example handover

Illustrative example. Your handover is agreed during setup.

Bridgewell Estates

AI Receptionist · Example handover

Live
Sales – Viewing RequestProperty: 24 Oakwood Drive, ManchesterPreferred Time: Sat 11am – 1pmNew

The caller would like to view 24 Oakwood Drive and has shared their buying position. They prefer Saturday, 11am to 1pm. Your team confirms availability and follows up.

Lettings – ApplicantBudget: £1,200 pcmMove-in: next monthArea: DidsburyIn progress

An applicant has shared their budget, preferred area and planned move-in date. Your lettings team can review the details before arranging a suitable viewing.

Maintenance – Repair ReportIssue: Boiler not heatingUrgency: HighAssigned: Maintenance TeamUrgent

A tenant has reported that the boiler is not heating and confirmed the property and contact details. Your team receives the report and follows the escalation instructions agreed during setup.

Activity Timeline

  1. Call from prospective tenant
  2. Viewing request added
  3. Team notified
New enquiry receivedViewing request for 24 Oakwood Drive
Full example handover · the 29-second call

Lettings enquiry · example summary

Enquiry: two-bedroom flat on Mill Lane.

Captured: two adults, no pets, hoping to move next month.

Next step: a Saturday viewing is discussed in the recording. In a real setup, booking rules and calendar access are agreed with you first.

The call summary and transcript can be included in your team’s handover.

Call summary and transcript together

Your systems

Your CRM stays.
Your enquiries move.

Calls answered. Useful records handed to your team.

CallsWhatsAppAppointmentsClear handovers

How your estate agency works

Your rules. Every conversation.

MotionFlow’s AI receptionist handles enquiries, qualifies leads, manages repairs and keeps your team in the loop — automatically.

Approved property answers.

Prices, rents, fees and property details come from your agency’s approved information.

  • Accurate property details
  • Pricing & availability
  • Fees and additional costs
An estate agent at her desk, with approved property details for a three-bed home on screen

One consistent welcome.

Sales, lettings, landlords and tenants all receive the right Bridgewell Estates welcome and the correct information.

  • Right tone, right audience
  • Sales, lettings, landlords, tenants
  • Professional and friendly
An incoming call to the agency’s AI receptionist, beside a calm reception desk

Clear repair escalation.

Urgent repairs follow your agreed escalation plan. Gas concerns go straight to the National Gas Emergency line (0800 111 999).

  • Repairs logged and categorised
  • Urgent issues escalated
  • Gas smells: National Gas Emergency line
A leaking kitchen tap, logged as an urgent repair request and assigned to the maintenance team

Your number. Your control.

Keep your existing branch number and simply divert calls on or off whenever you need.

  • Your existing number
  • Divert on / off
  • Full control, always
Your agency number with call divert switched on, and a WhatsApp viewing request beside a For Sale board

From call or chat to action.

Every conversation is captured with a clear summary and transcript, ready for your team.

  • Full transcript
  • Key details & next steps
  • Shared with the right team
A laptop showing a call summary with the property, issue, source and assigned team

Sits alongside the CRMs agencies already use.

We confirm exactly what connects before anything is built. Logos belong to their owners.

  • Alto
  • Reapit
  • Street.co.uk
  • Dezrez
  • Expert Agent
  • Jupix
  • Loop
  • Apex27
  • Property Hive
  • Rex
  • agentOS
  • VECO
  • SME Professional
  • 10ninety
  • Acquaint

More enquiriesHappier clientsA smoother, more efficient team

Bridgewell Estates

Make room for the calls
that grow your agency.

An AI front desk built around your agency, your number and your rules.

First 7 days free

Nothing to fill in. Piers will ring you to agree the details.

First 7 days free

Piers will ring you to agree the details.

Thank you.

Piers will be in touch shortly, usually within the hour.

We use this only to contact you about setting this up. Privacy

Message us on WhatsApp
More demonstrations

Built bespoke. Around your front desk.

Nothing here is off the shelf. Every MotionFlow system is designed around one business: your lines, your diary, your rules and the way your team speaks. We build it, test it with your team and run it for you, and you approve every word before it answers a real customer.

Talk it through on WhatsApp

A 20-minute walkthrough on your own number. No obligation.

Refer a business

Know someone who’s missing calls?

Send them a demo from your own WhatsApp. If they go live with MotionFlow, we’ll say thank you with a gift card.

  1. Tell us who they are
  2. WhatsApp opens with a message ready for you to send
  3. They go live, you get a thank-you

You choose who to send it to; we never contact anyone you refer. One thank-you per business, paid once they’ve gone live and paid their first month.

 Send it on WhatsApp

Demonstration — illustrative appointment slots, no real bookings are made, not connected to any agency's live systems.
Talk to uson WhatsApp
Try the WhatsApp side of the demo →