Hannah answers your calls and WhatsApp 24/7, handles the routine ones and alerts your on-call manager the moment something needs a person: a missed visit, a safeguarding concern, a carer who can’t make it.
Keep your number. For domiciliary, live-in, reablement, dementia, respite and end-of-life care.
Try saying
Live AI demo for a fictional agency. Use made-up details. Calls may be reviewed to improve the service, and your microphone is only used for the call.
Calls and WhatsApp answered in seconds, 24/7, in your agency’s name and with the information you approve.
Missed visits, safeguarding concerns and anything urgent go straight to your on-call person, with the details already taken.
Enquiries, referrals, sick calls and applicants are logged, summarised and booked in, ready for your team.
Divert your out-of-hours line, or just the unanswered calls, for seven days, weekend included. On day seven we go through every call with you, and you decide whether to keep it.
Choose the line, the hours and who gets alerted.
She answers, takes the details and escalates what needs a person.
See what was handled, what was escalated and what needed you.
Most agencies have months of enquiries that never became care, and applicants who never got an interview. We review the last six months with you and send a short, respectful check-in to the people you’re allowed to contact.
Only people you’re allowed to contact. Opt-outs are excluded.
No health details in the message. Families and applicants get different wording.
Assessment calls and interviews booked, or passed to your team.
Straight answers on missed visits, safeguarding, data, your rota system and the trial.
Hannah never decides a missed visit is fine. She takes the essentials and alerts your on-call person straight away. If anyone is unwell or in danger, she tells the caller to ring 999 first. You choose who gets alerted, and how, before launch.
Tell us where to reach you. We’ll call to agree the line, the hours and who gets alerted. Then Hannah covers those calls for seven days, and we go through every one with you.
Use business contact details only. Leave out client information.
